🍎 “My Father was a fruit wholesaler in upstate New York and New England. The farmers he worked with were always anxious about the future, so he would commit to buy their entire crop while the apples were still on the tree. He never signed a contract, and he made every deal on a handshake. Sometimes, after the harvest, the apples didn’t end up looking like they should. Once, a farmer said to him, ‘You don’t have to take these apples. We don’t have a contract.’ My Father looked at him and said, ‘No. I gave my word, and I shook hands.’ He could have lectured me about integrity until he was blue in the face, and it would never have taught me as much as the way he acted that day.” ⠀⠀⠀⠀⠀⠀⠀⠀⠀ - Al Richer, Silver Service®️ The Foundation of a Management Philosophy, p 16 ⠀⠀⠀⠀⠀⠀⠀⠀⠀ Arnold Machinery believes in having integrity at all times with our customers, our associates, and with ourselves.
“Lincoln isn’t just about product, it’s also pairing that with services and making things effortless... Working with our dealer body, understanding the benefits that they bring to the table, but also understanding what our customers want and working with them on their journey is something that I’m passionate about.” - Joy Falotico, @Lincoln