As a small business owner and entrepreneur it's my honest intentions to please every person who chooses to use my services. I don't set out to disappoint any of my customers but here or there a dissatisfied customer may happen. Here's what makes a business the best even when something went wrong... Acknowledging your customer's value by acknowledging your customer's complaint. My first shipment of sour sop came in bad condition...it's a organic fruit...so it can happen. But @fruit_farmacy quickly respond to my dissatisfaction...resolve the issue...and another shipment is on the way! Because of this...I still recommend you go to them for your DELICIOUS sour sop!